Privacy Policy

Privacy Policy

From 25 May 2018 the Regulation (EU) 2016/679 (“General Regulation on Personal Data Protection”) is applicable throughout the European Union. The General Regulation on Personal Data Protection introduces very significant changes regarding the reinforcement of rights of the holders of personal data and regarding the measures that must be adopted by companies and public entities for the protection of personal data.

This statement of privacy and processing of personal data is a commitment from Nutradvance II Lda, legal person number 509768504, headquartered at Avenida dos Combatentes 43, floor 3, 1600-042 Lisbon – Portugal, owner of the webpage.

By making your personal data available to Nutradvance you acknowledge and consent to their processing in accordance with the terms of this statement.

The use of the webpage presupposes acceptance of our privacy policy.

Nutradvance reserves the right to change the privacy policy without previous notice, so we ask you to periodically review our data privacy and protection policy to stay informed on how to help protect the personal data we collect.

For what purposes we treat your Personal Data?

  • • Identification (Name)
  • Contact (Email – Mobile – Address)
  • Customer Management
  • Personal Identification Files
  • Contact, information or order management
  • Complaint Management
  • Share Disclosure – Sending Useful, Commercial, Marketing, and Promotional Information
  • Billing, charge and payment management
  • Response to requests for information

How do we collect your personal data?

We collect personal data upon your consent when you purchase Nutradvance services or products. Such collection may be made orally, in writing or through our website.

Additionally, with your consent, we may send you commercial information about products and services from Nutradvance and its Partners.

The personal data you provide will not be shared with any third party data controllers without your permission.

Nutradvance may hire other companies to provide services on behalf of Nutradvance, such as webpage hosting, e-mail, answering user questions about services, sending information about new services and products, special offers. Only personal data necessary for the provision of the service in question is provided to these companies. Companies are obliged to maintain the confidentiality of the information and are prohibited from using the information for other purposes, acting as Nutradvance subcontractors.

Data Security

Nutradvance is committed to protecting the security of your personal data.

We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.

For example, we store personal data provided on computers and servers with limited access located in controlled facilities.

Data Protection Rights and Customer Rights

– Right of access

Right to obtain confirmation and information about which of your personal data is processed, such as the purposes of this process, the retention periods, among others. Right to see/hear or obtain copy of, for instance, invoices or written agreements in which you intervene.

– Right of rectification

Right to request rectification of personal data provided when inaccurate or request its completion such as address, email, telephone contacts, or others.

– Right to know the annulment

Right of obtaining the annulment of your personal data as long as there are no valid reasons to its retention such as the cases in which Nutradvance as to uphold the data upon demand of official entities.

– Right to portability

Right to receive the provided data in the commonly used and automatic reading digital format or to request the direct transmission of your data to another entity that becomes the new responsible for your personal data.

– Right of withdrawal the consent or right of opposition

Right to object or withdraw your consent at any time to data processing, such as in the case of data processing for marketing purposes, provided that there is no verification of legitimate interests that prevail over your interests, rights and freedoms.

– Right of limitation

Right to request limitation of processing of your personal data in the form of:

Discontinuation of processing;

Limiting the scope of processing of certain data categories or processing purposes.

– Automated profiling and decisions

Nutradvance can track customer profiles based on, for example, their needs, personal interests, use of services, location, among other indicators, especially to provide services, increase the quality and experience of products and services, appropriate marketing communications and disclosure of shares. However, such processing must be based on the consent of the holder.

As described below, you may access your personal data and request its update or replacement, by law, by sending a request to:

Webpage use

This page must be used exclusively for your personal use. It is prohibited its modification, reproduction, duplication, copy, distribution, sell, resell and other forms of exploiting with or without commercial purposes.

Every intellectual property rights about the Webpage and its contents belong to Nutradvance.

Nutradvance provides you only one limited license, not exclusive nor transferable, to visualize or print the contents of the Webpage to personal use exclusively and not commercial.

The user commits not to use this Webpage for illegal or prohibited purposes.


The user agrees not to use this Webpage for illegal or prohibited purposes.

To provide you the best service we use cookies, that is, small software tags that can be stored on your computer through a web browser, retaining only information related to your preferences.

These cookies will only be used by and their use is limited to the following purposes:

To let know who the visitor is and thus provide a better, safer and personalized service;

  1. Collect IP addresses from users. The cookie information identifies the user and if he or she is subscribed to any service, promotion, contest or event promoted by us, it gives an order for the system to access the user information we have stored. This allows us to customize your preferences and make it easier for you to use their services.
  2. Conduct statistical studies to distinguish between regular users, in order to calculate the number of users and their growth.
  3. Recognize if users have viewed a particular part of the webpage and thus prevent its repetitive appearance.

The webpage visitor has the power to turn off their cookies, in your browser options, or make changes in Anti-Virus program tools. However, this may change the way you interact with our website, or other websites. This may affect or not allow you to log in to programs, pages or forums on our and other networks.

Sometimes, we collect information on our Webpage through temporary or session cookies. These cookies disappear when you close your Internet browser. They are not stored on the user’s hard disk; they are stored only in temporary memory which shuts after closing the browser. We use temporary cookies to determine, for example, how our Webpage is used, in order to improve its design and usefulness. Temporary cookies are not associated with any personally identifiable information about you.

In any case, you can limit or restrict the admission of cookies through your browser options.

Limitation of Liability

The site may be linked to other Webpages. Our privacy policy does not apply to third party Webpages, so if you visit another Webpage from ours you should read its privacy policy to be informed. We are not responsible for the privacy policy or content on these Webpages.

You further acknowledge that: the Internet is a worldwide computer network and that any information sent or transmitted by you will necessarily be routed by third party computers; Nutradvance is not responsible for communications security breaches and assumes no responsibility for the misuse of your information by third parties.